Privacy Policy

Last updated: October 2026

This policy explains what Brothercharlie Septic does with your information when you visit brothercharlie.garden, call the phone number shown on the site, or send a request through a form. It is a general template and is not legal advice.

What You Share With Us

Some details come straight from you. When you call or fill out a form, you may give your name, phone number, email address, location, and a description of your septic, sewer or plumbing problem.

What Is Collected Automatically

The site also gathers a few things on its own as you browse. These include your IP address, browser and device type, the pages you open, and when you visit. Calls to the number on this site may be tracked, and some may be recorded, for quality and billing purposes.

Why We Use It

Your information helps Brothercharlie Septic do a handful of things:

• Match you with an independent plumbing or septic provider in your area
• Hand your request details to that provider so they can reach you
• Reply to your questions and messages
• See how the website and phone lines get used
• Make the site and the service better
• Meet legal duties and guard against fraud or misuse

Who Receives Your Information

Brothercharlie Septic is a referral service. When you ask for help, your contact details and request are passed to one or more independent providers or marketing partners so they can get in touch. These are separate businesses, and each has its own privacy practices.

Information may also go to companies that keep the site and phone systems running, such as hosting, analytics and call-tracking services. It may be disclosed when the law demands it, or when needed to protect our rights.

Brothercharlie Septic does not sell your personal information for money. Some laws, though, count sharing with marketing partners as a sale or a share. Where those laws apply to you, you may be able to opt out.

Cookies and Analytics

The site may use cookies and similar tools to understand how people use it. Your browser settings let you manage cookies. Turning them off could change how some parts of the site behave.

Your Rights and Choices

Depending on where you live, you may be able to see, correct or delete your personal information, or opt out of certain sharing. To ask, email contact@brothercharlie.garden. You may be asked to confirm who you are before the request is acted on.

Security and How Long Data Is Kept

Reasonable steps are taken to protect your information, yet no way of sending or storing data is perfectly safe. Information is kept only as long as it is needed for the reasons above, or as the law requires.

Children

This site is not intended for children under 13, and Brothercharlie Septic does not knowingly collect their personal information.

Updates to This Policy

This policy may change from time to time. The date at the top shows when it was last revised.

Reach Out

If you have a question about this policy, email contact@brothercharlie.garden.